Browsing: Data & Digital Transformation

To be a leader that’s going to reinvent, you have to be relentless and tenacious about getting to the truth. And you have to have the tools to stay agile enough to pivot when needed and jump on new opportunities. To do this, you need to build a data-driven strategy for your organization.

The tools and strategies procurement uses to manage suppliers help the organization address challenges related to supplier risk, business continuity, and resilience in the face of disruption.

“The connected customer experience” explores how people’s feelings and expectations have changed over the course of the pandemic—and what that means for how companies engage with their customers.

In the age of digital transformation, supplier management and procurement have been late bloomers. But organizations have learned in the past couple of years just how vulnerable global supply chains are to disruption, prompting renewed emphasis on digitizing supplier management and procurement processes.

The benefits of digital engagement have never been more clear. With a strong cloud digital engagement platform, you can operate under nearly any circumstances. Your customers enjoy shorter wait times and better, more consistent experiences.